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Frequently Asked Questions
Find answers to common questions. We compiled the most asked topics for quick help.
We are here for your questions.
Find quick answers to the most common questions about Malzeme Plus. You can always contact us for more.
01 How does the Malzeme Plus platform work?
Malzeme Plus connects architects, brands, and product developers. It simplifies product discovery, project sharing, and fast access to technical content.
02 Is registration free for architects?
Yes. Registration for architects and designers is free. After signing up you can explore the catalog, add products to projects, and contact brands.
03 How can I apply as a brand?
Submit the brand application form. Our team reviews your application and, once approved, opens your brand panel and shares login details by email.
04 How are products published?
Sign in to the panel with your approved brand account, upload product information and technical documents. The Malzeme Plus team reviews submissions and approved products appear in the catalog.
05 Which file formats are supported?
PDF datasheets, DWG/DXF drawings, BIM links, JPG/PNG/WebP images, and CSV bulk import are supported. Details are in the brand panel guide.
06 Can I add products to my projects?
Yes. Create project boards in your architect panel, add products from the catalog, and share them with teammates.
07 How do I access technical documents?
Each product page provides direct access to datasheets, sections, details, and certificates. Some documents may require brand approval.
08 What is the difference between the brand panel and architect panel?
The brand panel is for uploading products, tracking publication, and managing brand profiles. The architect panel is for discovery, project boards, and technical document access.
09 Is my data secure?
Personal data is processed under applicable privacy regulations. Our privacy policy explains storage, access, and deletion processes in detail.
10 How can I reach the support team?
Contact us through the contact form, email, or phone. We respond on weekdays between 09:00 and 18:00.
Still have a question?
Reach us through the channels below or review detailed information.
How can we help?
Our team is here for every question and need. We look forward to helping you.
